Privacy Policy
Last Updated: May 14, 2025
1. Introduction
Magic Detail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website magicdetail.ca, use our services, or communicate with us.
This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Contact information (name, email address, phone number, mailing address)
- Vehicle information (make, model, year, VIN)
- Payment information (credit card details, billing address)
- Appointment and service history
- Communications with us
2.2 Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Device information
- Usage data (pages visited, time spent on site, etc.)
- Cookies and similar technologies
3. How We Collect Information
We collect information through:
- Direct interactions (when you contact us, book services, or fill out forms)
- Automated technologies (cookies, server logs, etc.)
- Third parties (payment processors, analytics providers, etc.)
4. How We Use Your Information
We may use your information for the following purposes:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as appointment confirmations
- Respond to inquiries and provide customer support
- Personalize your experience
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other illegal activities
- Comply with legal obligations
5. Legal Basis for Processing
We process your personal information based on:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate interests (where not overridden by your rights)
6. Disclosure of Your Information
We may share your information with:
- Service providers (payment processors, IT services, etc.)
- Professional advisors (lawyers, accountants, etc.) when necessary for our legitimate business interests
- Government bodies when required by law
- In connection with a business transaction (merger, acquisition, etc.)
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
- File a complaint with the Privacy Commissioner of Canada
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Magic Detail
6039 Erin Mills Pkwy
Mississauga, ON, L5N 0G5, Canada
Email: privacy@magicdetail.ca
Phone: (289) 255-2448